Privacy policy

Daulcél Privacy Policy

At Daulcél, we are deeply committed to protecting your privacy and ensuring complete confidentiality when handling your personal data.

Anonymous Website Use

In principle, you may visit our website without revealing your identity. As a visitor, you remain anonymous. The only technical data we receive includes, for example, the name of your internet service provider, the website from which you accessed daulcel.com, and the pages you visit on daulcel.com.

Collection and Use of Personal Data

When we collect personal data, all data-processing activities (such as collection, processing, and transfer) are carried out strictly in accordance with applicable legal provisions.

  • Information required for the execution of business transactions is stored and shared only with carefully selected service providers (e.g., shipping agents) engaged by us. These providers may only use your data to fulfill their specific service obligations and are not permitted to retain or use it for their own purposes.
  • Your address and order data may also be collected and processed for Daulcél’s own marketing purposes. You may object to the use, processing, or transmission of your personal data for marketing purposes at any time by sending an email to service@daulcel.com or by contacting us via our website’s contact form. Please note, however, that this does not apply to data that is necessary for the execution of your order.
  • If you have subscribed to the Daulcél newsletter, you may cancel your subscription at any time by clicking the unsubscribe link included in each issue.

Data Security and Encryption

To protect your information from misuse, all personal data is encrypted prior to transmission and processing.

Disclosure to Third Parties

Your privacy is of the utmost importance to us. We do not sell or transfer your personal data to third parties. For the purposes of credit and security checks, we may, during the course of a customer relationship, share address and credit data with select mail-order and service companies. Such data is only communicated within the scope of prevailing laws and always with careful consideration of your privacy interests.

Use of Cookies

To improve the structure, usability, and security of our website, daulcel.com uses cookies. Cookies are small text files that your browser stores on your device, provided you allow it.

  • Session cookies are used during your visit to note which products you view or place in the shopping cart and to enhance security. These cookies expire automatically when you leave the website or remain inactive for a period of time.
  • Cookies cannot damage your device and pose no risk of viruses or spyware. You can manage how cookies are handled in your browser’s settings, including the ability to accept, reject, view, or delete them.

 

Skin Consultation & Product Advisor

To better personalize our recommendations, you may choose to use our digital product advisor. For this purpose, we may ask you for the following optional information:

  • Skin type
  • Skin concerns
  • Age
  • Gender
  • Place of residence
  • Dark circles, dark spots, or wrinkles
  • A selfie, if you wish to provide one, which may be analyzed by our internal systems to enhance consultation accuracy

All such data is processed securely and used only to provide you with tailored recommendations. Your information is never shared with external third-party providers for analysis.

Questions Regarding Data Protection

If you have any questions about Daulcél’s data protection standards, please contact our Customer Service team at: info@daulcel.com

 

Updates to the Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in law, technology, or our services. The latest version will always be available on this page.